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[personal profile] tikistitch
Dear Qwest,

We noted with interest your newest television commercial, filmed in what's surely high cost high def, and featuring brave helicoptor guys risking all to repair a downed transmitter atop a snowy mountain. Plus the catchy slogan, "The Spirit of Service."

My Qwest DSL has been down since Monday. Can you please sent the hunky helicoptor guys? My house should be a bit easier to find than a snowy mountaintop, as I live in the middle of a large city.

A few weeks ago, I was offered a free cup of coffee at my fave espresso joint in return for answering a Qwest customer service survey. I'm sorry to say, I awarded you mostly 1's, although I may have given you a 7 in the "smug and condescending" category. I'm sure I wasn't an outlier, as I've yet to meet a single human being with a decent thing to say regarding dealing with your company.

Having, I assume, tabulated the results of your survey, it appears your reaction to your disastrous policy is to launch an expensive PR campaign and concoct a new slogan. Hey, sure, it always works for the Bush White House, right?

How about this? Casa de Tiki rips out it land lines and goes to cellular/cable modem. How's your monopoly now, twits?

XOXOXOXO

--tiki

Date: 2006-12-13 09:35 pm (UTC)
From: [identity profile] dunneh.livejournal.com
When I was in the US, my boyfriend had Qwest. To make a long story short: he has Cox now.

I think that says it all. :D

Date: 2006-12-13 11:11 pm (UTC)
From: [identity profile] avalonjones.livejournal.com
Dude, go cable! You'll never go back!

Date: 2006-12-14 05:34 pm (UTC)
From: [identity profile] spazzygirl19.livejournal.com
I've always been a bit leery of cable. We're very happy with Earthlink. We once tried cable (but didn't disconnect the Earthlink account - just in case) & the cable DSL was slower than dial-up. And the cable company kept trying to blame us. Much like drizzle.

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tikistitch

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