tikistitch: (angry)
[personal profile] tikistitch
Well, my dollie is still in Anchorage. Monday morning, when I arrived at work, I had a message to call FedEx. So, I called them back, and tried to provide for them a better description of the doll (something better than "doll"). Then they asked for a fax number, so they could send me some forms to fill out. I guess they require a social security number, to prove I'm not importing a doll for nefarious purposes.



I gave them my home fax number, but when I returned home yesterday evening, I found a pile of the usual junk faxes, and nothing from FedEx. I called Fed Ex, and the woman at customer service referred me to another woman, who of course was not at her desk since by that time it was so late. I left a message, with my cell phone number.

So, this morning, still no forms, no message on my cell, no message at work. I called again, and this time the woman on the phone absolutely refused to pass me off to anyone else, including a manager. "I've put a trace on it." What does that mean? Only FedEx knows, 'cause she wouldn't tell me. And I guess the people responsible for faxing the forms don't have TELEPHONES, so I can't call them. Aha, that would explain why they can't phone or fax me! FedEx, are you listening? Get your people some phones, for gosh sakes!

Date: 2004-11-16 10:27 am (UTC)
From: [identity profile] gothiclibrarian.livejournal.com
They required you to give your SS#????????????? How the hell does that "prove" you're not importing the doll for some subversive reason?

I am so sorry this is happening to you.

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